NNA Postal Hotline

National Newspaper Association provides postal consulting services for its members.

We can help with:

• Interpretations of postal rules
• Understanding how to enter mail properly
• Assess steps you may be able to improve slow service
• Know whether you are eligible for Perodicals permits
• And unsnarl a host of other conundrums that arise when newspapers (and their shoppers/TMCs) are in the mail

Consulting assistance is a member-benefit. For most effective help, please JOIN. Membership includes a subscription to Publishers’ Auxiliary, which all mailing and circulation professionals at newspapers must read to be abreast of the rapidly-changing postal world.

If your question is a quick one and you do not expect to need further support, we take questions from non-member newspapers and members of the public on a first-come/first-served basis. Please understand that during peak times, our members may claim all of our time. That is why you need to be a member! 

To submit a question to the postal hotline only, please APPLY HERE. (For best experience, use the latest version of Adobe Reader. Download latest version of Adobe Reader).